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Request Type:
Satisfaction Survey
Description:
Satisfaction Survey
Your Contact Information:
*
Related Reference Number:
C110281-110222
Department that handled your PRR:
MOS
1
How many times have you used the online Public Records Request Center?:
*
5
4
3
2
1
5: This is my first time
4: 2-5 times
3: 6-10 times
2: 11-20 times
1: 21 or more times
2
How easy was it for you to find the online Public Records Request Center?:
*
5
4
3
2
1
5: Very Easy
4: Easy
3: Neutral
2: Difficult
1: Very Difficult
3
How user-friendly did you find the Public Records Request Center?:
*
5
4
3
2
1
5: Very User-Friendly
4: User Friendly
3: Neutral
2: Somewhat User-Friendly
1: Not User-Friendly
4
Rate the timeliness of the fulfillment of your request:
*
5
4
3
2
1
5: Much Faster than Expected
4: A Bit Faster than Expected
3: Neutral
2: Slightly Slower than Expected
1: Much Slower than Expected
5
Overall, how satisfied were you with the process of fulfilling your request?:
*
5
4
3
2
1
5: Very Satisfied
4: Satisfied
3: Neutral
2: Unsatisfied
1: Very Unsatisfied
6
Overall, how satisfied were you with the service you received from public disclosure staff?:
*
5
4
3
2
1
5: Very Satisfied
4: Satisfied
3: Neutral
2: Unsatisfied
1: Very Unsatisfied
Thank you for taking the time to complete the survey. If you have any specific questions about this request, please contact the staff member who responded to your request.
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