Public Records Center

Service Request - Create Request Page: Customer Satisfaction Survey

Public Information Request

Service Request Type:

Customer Satisfaction Survey

Description:

Customer Satisfaction Survey

Customer Email:*

Public Information Request Details

Related Reference Number:

Department that handled your PRR:

1 How many times have you used the online Public Records Request Center?:*

This is my first time

2-5 times

6-10 times

11-20 times

21 or more times

2 How easy was it for you to find the online Public Records Request Center?:*

5: Very Easy

4: Easy

3: Neutral

2: Difficult

1: Very Difficult

3 How user-friendly did you find the Public Records Request Center?:*

5: Very User Friendly

4: User Friendly

3: Neutral

2: Difficult

1: Not User Friendly

4 Rate the timeliness of the fulfillment of your request:*

5: Much Faster than Expected

4: A Bit Faster Than Expected

3: Neutral

2: Slightly Slower Than Expected

1: Much Slower Than Expected

5 Overall, how satisfied were you with the process of fulfilling your request?:*

5: Very Satisfied

4: Satisfied

3: Neutral

2: Dissatisfied

1: Very Dissatisfied

6 Overall, how satisfied were you with the service you received from public disclosure staff?:*

5: Very Satisfied

4: Satisfied

3: Neutral

2: Dissatisfied

1: Very Dissatisfied

7 Please provide us with any additional comments or feedback:

Please do not submit new requests and or questions about your requests in this section. These surveys are not monitored by staff daily. Please go to the Yakima County Request Center

Thank you for taking the time to complete the survey. If you have any specific questions about this request, please contact the staff member who responded to your request.

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